Terms of Service
1. Acceptance of Terms
By accessing or using our website or services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services.
2. Our Services
YoCoTeam provides personalized concierge solutions including home maintenance, life support, and tech assistance for individuals, families, and seniors. Services may vary by location and availability. All services are subject to scheduling and confirmation.
We reserve the right to decline service requests based on geographic availability, scope, or other limitations.
3. User Responsibilities
When using our site or submitting forms, you agree that:
- All information you provide is accurate and complete
- You will not use the website for illegal or unauthorized purposes
- You will not attempt to interfere with or disrupt the website or its systems
Abuse of our services or staff may result in denial of future service.
4. Scheduling and Cancellations
Services may be scheduled through our online forms or by contacting our team directly. Cancellations must be made at least 24 hours in advance when possible. No-shows or last-minute cancellations may affect your ability to book future appointments.
5. Promotions and Offers
We occasionally offer coupons, specials, or seasonal offers listed on our Specials page. These offers:
- Are subject to expiration or limits
- Cannot be combined unless explicitly stated
- May be changed or discontinued at any time without notice
6. Payments
For paid services, we may provide mail-based or secure digital invoicing. You agree to pay all charges associated with your requested services. Payment terms will be confirmed prior to scheduling.
7. Intellectual Property
All content on this website — including text, images, branding, logos, and layout — is the property of YoCoTeam and may not be copied, modified, or reused without written permission.
8. Third-Party Links
Our website may include links to third-party sites (e.g., MailerLite, YouTube, etc.). We are not responsible for their content, privacy practices, or terms. Use those sites at your own discretion.
9. Limitation of Liability
YoCoTeam will not be liable for any indirect, incidental, or consequential damages resulting from:
- Website use or downtime
- Scheduling errors or missed appointments
- Any services provided by third-party contractors unless arranged directly by YoCoTeam
We aim to provide safe, high-quality services, but cannot guarantee results in every scenario.
10. Changes to These Terms
We may update these Terms of Service at any time without notice. Continued use of our website or services after changes are posted implies acceptance of the new terms.
11. Contact Information
If you have any questions about these Terms, please contact us:
- Email: service@yocoteam.com
- Phone: (303) 567-7744
- Website: https://yocoteam.com