Everything between guests.
Your short-term rental is a business. We treat it like one. One trusted person who knows your property, owns the upkeep between guests, and answers when something goes sideways — so you don’t have to. You call us. Not the guest.
Call or text — (303) 567-7744Cleaners reset the surface. We protect the asset.
There’s always something between guests — a chipped glass, a slow drain, a smoke detector chirping at 2 a.m., a review on the line. Chase it yourself and it eats your week. Ignore it and it shows up in your ratings.
We learn your property before we manage it.
Four steps to a documented, guest-ready home — then an ongoing program scaled to how hard your place actually works.
The Walk-Through
Paid assessment · upfrontWe meet you at the property and see it the way a guest does. We learn how hard it works — your occupancy, the kind of guests you host, your price point — because a place that turns 200 nights a year needs a different plan than one that goes out a dozen weekends.
What we look at
- Current condition, room by room
- Occupancy rate and seasonality
- Typical guest profile and price point
- What’s already working — and what isn’t
What you get
- An honest read on the property
- A recommended program, scaled to your turnover
- Plain-English pricing — no mystery retainer
The Baseline
Before we manage a property, we document it. We inventory and photograph everything that matters, then set a clean starting line — so from day one there’s a defined version of “this is how the home should be.”
What we inventory
- Appliances & systems — make, model, age, service history
- The kitchen — every glass, plate, pot, and piece of flatware, counted and condition-checked
- Linens & soft goods — counted, graded, logged
- Paint — color and brand, room by room
The fresh start
- Drain traps cleared
- Small repairs handled up front
- Worn or short items flagged for replacement
- A documented condition you can hold us — and your cleaner — to
The Handbook
Everything we learn goes into two things we carry to every visit: a property handbook and a picture book — what right looks like, room by room. We label cabinets and drawers so the flatware, plates, and glasses come home to the same place every turn. Your cleaner follows it. We check against it.
In the handbook
- Photo reference for every room and shelf
- Inventory counts and where each thing lives
- Labeled cabinets and drawers
Why it matters
- Every turnover ends the same way — guest-ready
- New cleaner, same standard, no retraining you
- Nothing quietly drifts out of place over a season
The Program
Scheduled + turnover-triggeredThen we put it on a schedule — and on call. Scheduled visits catch what wears down over a season. Turnover checks catch what a guest left behind. Either way you get a short photo report measured against the handbook, so you always know the real condition of your place — whether you live down the road or out of state.
The two cadences
- Scheduled — seasonal upkeep, before things become problems
- Turnover — between-guest checks against the handbook
Every visit
- A short report with photos
- Anything that needs attention, flagged and quoted
- One point of contact — you only deal with us
Add what your place needs. Skip what it doesn’t.
The program is tailored — these layers bolt on depending on your property, your turnover, and how hands-off you want to be.
Restock & Replace
Broke three glasses? Towels gone thin? We reorder and replace against your baseline counts, so you’re never short for the next guest.
After-Hours Guest Response
A guest reports a problem at 8 p.m. — they call us, not you. We handle it fast and protect your review score.
Safety & Compliance Check
Smoke and CO detectors, fire extinguishers, egress, and STR licensing requirements — checked and documented. We’re a licensed GC, so we know what to look for.
Seasonal Maintenance
Built for Colorado: furnace filters, gutter cleaning, sprinkler blowouts, winterizing — handled on the calendar, not the panic call.
Damage Documentation
Your baseline inventory and photo handbook double as your evidence file — ready when you need to file an Airbnb, VRBO, or insurance claim.
Three things the program protects.
Your asset
Small things get caught before they become big repairs. The property stays in the condition you documented on day one.
Your reviews
Fast fixes between guests and after-hours response keep the little surprises out of your ratings.
Your time
No chasing vendors, no 8 p.m. guest texts, no driving over to check. One person owns it. You get your week back.
Simple, honest, and scaled to your place.
No mystery retainer. You pay once to get set up, then per visit after that.
The Assessment & Baseline
A one-time upfront fee for the walk-through, full inventory, the fresh-start repairs, and your property handbook. This is the foundation everything else runs on.
Per-Visit Rate
After setup, you pay a per-visit rate scaled to your property, your turnover, and the layers you’ve added. Scheduled, turnover-triggered, or both.
For most hosts, this is a deductible operating expense against a rental business — not a cost on the family home. Talk to your accountant about your situation; we’re happy to provide itemized records.
One property. One person. One number.
Same promise as everything else we do — you call one person, work with one person, and get one outcome. For your rental, that means it’s always ready, and you’re never the one fielding the problem.